Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and great quality
Very good product.
Excellent quality, flashy, novel and very pretty.
He's very father.
Very cool, comfortable and beautiful bottle, I advise you not to regret)
Just awesome the best sports drinking bottle I ever had, forthcoming comes the next order
The bottle came in 10 days, the quality is good, the color corresponds to the description, odorless, came without damage
The parcel came quickly 10 days before astrakhan. the bottle is good, odorless, the color corresponds to the picture
Super fast shipping, 7 days to Spain It looks very good, no bad smells of plastic, with opening insurance seems even better quality than others bought here♂️
Everything as always chic
Great quality product, bought the 800ml, is very beautiful and durable, the cover is practice and have locks. Dimensions:: 24cm L: 8cm. Arrived very quickly in Brazil, but after that it took, insignificant service post!!!
Bottles super. There's no smell. In the hand lie perfectly.
The bottle is very good, now I carry it constantly with me-and not work, and for training, so as not to forget to drink the necessary amount of water during the day. The quality of materials and workmanship is traced in the smallest details, I definitely recommend to buy.
Excellent quality and color
покупаем уже второй раз, очень нравится бутылка. быстрая доставка
Excellent Product thank you very much
I was very satisfied with the purchase, the bottle is of excellent quality, it came very well packaged and the shipment was fast.
Great! It's the 2nd I bought. It adapts very well to the hand and slips it.
Ordered on May 14 received on June 1. The bottle is made qualitatively, beautifully and conveniently. Recommend. I'll order even more. True, there was no bottle washing brush. Someone was lucky: the store ershik sent together with the bottle.
For the machine it is better to take 300 ml
Very satisfied thank you