Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The cover is super, does not thicken the phone, in the hands as if and without a cover, very pleasant, not dirty, purchase is satisfied
Дуууже точно всьо, гарно!
Дуууже точно всьо, гарно!
Quality is cool!!! Will buy more from this shop.
Came quickly, but the color is not bright yellow, but closer with a touch of orange
Fast Delivery Good Goods
Fast Delivery Good Goods
This is a really inexpensive , the store offers are great
Very long delivery, but it came, the cover is good
Very long delivery, but it came, the cover is good
Nice case
Ordered in 2 colors for Apple 8. perfectly fit. Soft, odorless, matte, slits match. The product corresponds to the description. Before the Sverdlovsk region, the parcel came in 2 weeks. Seller and this product I recommend
Ordered in 2 colors for Apple 8. perfectly fit. Soft, odorless, matte, slits match. The product corresponds to the description. Before the Sverdlovsk region, the parcel came in 2 weeks. Seller and this product I recommend
product matches the description. thank you very much.
Красивый чехол ,как на картинке
Though I've hardly had this product for a day or two two weeks I'm quite satisfied with it. This is an excellent deal. I ordered it for my my buddy's b-day. We were both inspired with the quality of theproduct. The order actually came quickly and I was quite glad. way surmounted my expectations. I would immensely recommend this thing. favor it so much I am already planning to order more.
Delivery really fast!!! thanks!!!
All as in the picture, a regular silicone case, for your money. Without soft lining, like on original
All as in the picture, a regular silicone case, for your money. Without soft lining, like on original
Simple and pretty, it goes everywhere. I chose this color because it's my lover's favorite color, I'm kitch, but we love it! I love
Premiums premium
Premiums premium
Beautiful, but sat tight. More precisely, I had to pull it with strength, but the edges turned out to be uneven. Well, at least it was inexpensive.
Beautiful, but sat tight. More precisely, I had to pull it with strength, but the edges turned out to be uneven. Well, at least it was inexpensive.
Case Normas, drove only for a long time but it's all the crown this, whether it's not good