Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well sewed, two-layer, in the chest of the cup, elastic band
Beautiful, arrived blazing fast, board
Did not guess with the size
Cool swimsuit, the quality is excellent!
The. enteega was very fast, in a week, right wrapper, good quality and the size is large I asked for one more thinking it could be small but better to order the one that corresponds, colors as in advertising photos. Very compliant with the purchase and the whole process
excellent quality, model and size M corresponds to UK M, well wrapped, timely delivery, product exactly as the picture, very complimenting too
Steep swimsuit, in size.
Recommend
Très bonne qualité
Quality is good. Delivery two weeks in Kiev.
Good swimsuit, quality
miuy hermoso y de buena calidad. lo recomiendo
It looks very nice! It came fast and the size following the measurements looks good.
Quality is super! Factory packing. Perfect. At 48-50 R. Approached
This is love at first sight, the first swimsuit that is piece-out and sat perfectly! My height is 152 cm and weight is 42 kg
Super bonito!
The best swimsuit I have. I'm fat and something decent is difficult to find 100-83-110 size XL came up perfectly considering that the height of me 171 sat down too well. The belly is cute hidden, now it will not lie on the pants.
Growth of my-172, Weight 62, ob-100, og-89. Size L-came up perfectly. Before that, I ordered a swimsuit of size m-it was small. Swimwear all quality, delivery-2 weeks, very quickly.
Very accurate size. Superb design and very neat sewing stitches with the best material. The best quality!
I love it. It's just like the picture. It looks good quality.
Thank you, everything is fine
Excellent swimsuit, on my size 89*65*97 size M sat perfectly! The quality is very good, the fabric is pleasant, sewn neatly, the threads do not stick out. I really am delighted, I did not expect that everything will be so good) with the store did not communicate, sent the goods quickly, the parcel came (!) a week before before before before In short, everything is cool, probably some other swimsuit they will order then, a lot of interesting models. Thank you!
On growth 172 and parameters 95-70-95 is excellent
Swimsuit, sales. Rosmir L does not take a minute to walk at 46-48 rosmir, not transferred to the night. Recommend
Clean as always, excellent quality and very fast.