Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent and quality leggings
On ob102 size m small, although I always wear M. just did not fit into them. And so the quality of the fire, dense, do not shine through, the color as in the photo. Most likely I will reorder more, and these will give my niece
Legends are excellent, quality as stated, elastic elastic, go size in size
Товар соответствует описанию. Ткань плотная, хорошо тянется. Доставка быстрая.
Quality, like tight pantyhose, do not tighten, the color is slightly brighter than in the photo.
Shipping fast. The quality is good. On my 44 size took M (height 165 cm). They sit perfectly, tightly. The fabric stretches well enough, but in the hips want more freely. Seller recommend
Comfortable and tough fabric, nice color, arrived fast.
Tights correspond to the description. it came for a month
Очень довольно, но взяла большой размер, M была бы кстати, но и большеватыми их можно носить ткань приятная , носить одно удовольствие ! Шла доставка около 2-х недель
Product complies with the description. Unfortunately when przysiadzie slightly prześwituje for what odejmuję one star. For this price and so recommend
Super quality does not shine through satisfied!
Excellent quality, nice a thick so not see through. Size was ok, I normally get medium and it’s tight but fits. If you don’t want too tight go one size up.
Foot size M, ordered L, came up perfectly
The quality is very good, love the color. I ordered M and it's a bit too big for me. I'm 162cm tall, hips are 98cm and waist 69cm. Most likely will order S. Would recommend.
Good quality! Very nice color :-)
Quality and appearance super.
Leggings came quite quickly, the fabric is dense, the seams are good. Let's see how it will be worn
Super leggings. I'm taking second. Black and red. At its 46 took L. Sat perfectly
Order placed on May 7 received on May 17. Consistent color! No communication with the store.
Leggings as in the description. On growth 162 long. At the waist 62, the hips 90 approached, there is a place in the waist. We went to the RB for 70 days.
Super, as picture.
love the color of these they look great. L fits 12-14 nz size.
Good Goods, quality. Go size in size. At 44 took M, sit well.