Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received in france in 10 days! Great beach dress, nice to wear! Which is good that it does not have sleeves .... especially for hot summers! Thank you to the store .. I recommend!
Fastest delivery in AliExpress. Received to US within a week. Great quality. Excellent store
It’s cute! I wish it were fitted or slimmer. I’m 5’1, 120 pounds and it’s super baggy. I will probably knot it. Fits like a grandma nightgown and not the cute fit I was looking for. Will try to find a coverup I can order by size. I’m def bigger than the model and it doesn’t fit as tight as hers does. Kind disappointed but it’s made well and definitely wearable! Second pic is how it is, first pic is the potential! Probably my 50th item from cupshe, I will be back :)
Beautiful and Super Cool
Very beautiful and good quality
Prodotto di alta qualità. bellissimo!!!
Great thing! As in the picture
Excellent tunic! Quality is excellent!
Very cool! Recommend, my favorite store now
Very nice, good gatunkowo. Recommend
It's beautiful, very good quality. It looks great. The shipment has been rapidisimo in 9 days I was home. Highly recommended the store. Then I'll put pictures. I'm delighted
This fits more like a US M/L
Very fast shipping! Novocherkassk reached 11 days. Quality at altitude!
It’s awesome like the pictures
Stunningly gentle and light, just weightless. For the beach and pool the most it! After washing has not changed, nothing is shed, not village, not spread. I'm very happy! I order from the store swimwear not the first time already! All delight and this dress is no exception. Thank you!
ארוך מאוד מאחורה וקצר מאוד מקדימה לא מומלץ
Красивое, сшито аккуратно, но даже на мои 156 коротковато, подойдет худеньким молодым девочкам!
Все как всегда супер !покупаю уже не первый раз у этого продавца рекомендую
Отличная вещь! Как на картинке
Отличная туника ! Качество отменное!
Потрясающе нежное и легкое, просто невесомое. Для пляжа и бассейна самое то! После стирки не изменилось, ничего не полиняло, не село, не расползлось. Я очень довольна! Заказываю у продавца купальники не первый раз уже! Все восторг и это платье не исключение. Спасибо!
Очень быстрая доставка! До Новочеркасска дошел за 11 дней. Качество на высоте!