Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order arrived very fast and all as the description. Unfortunately the size chosen was very small. The pants is excellent quality.
Es la segunda vez que las compro y estás no son iguales, no traen goma en la cintura.
Cool!!! Delivery three weeks, without marriage and foreign smell, color and size corresponds to the declared characteristics. Height 170, 53 kg. It's great to stretch, see for yourself. Pleasant soft material is not felt at all on the body. Thank you.
On the hips 130 got perfectly))
It's totally accurate. The colour, the size and everything. Not see through and my legs looks so good in the leggings. It arrived 2 days later than it should to Hungary, but I don't mind it. I recommend.
Chic and comfortable leggings
Awesome leggings) the fabric is so nice! thanks to the store, sent very quickly, the track number was easily tracked! Recommend
They're pretty. They remember the fabric of the compression stockings. They have high waist but not very elastic
Very soft. Size is accurate. But shipping takes a long time.
Excellent sat down, the quality is good
Leggings are very high quality. Dense, do not shine through. Stretch well. On height 164, weight 65, about 105 took L, sat perfectly. Landing High. The length is excellent, straight for growth. Recommend.
At a height of 168, OB 93, ot63 came up perfectly! The fabric is soft and pleasant to the body.
Great quality! To see after a wash...
Quality is good. Wife liked it.
perfect
They're not push up. They are fine, soft and very comfortable. Don't squeeze in the waist. I ordered a size M for a European 36-38.
comfortable to wear. I'm 160cm and 55kg. size M is a little bit bigger than I expected, not big deal tho. I will order S next time.
Good quality. It's my third pair
The fabric is cotton and is THIN. Las carvings las are reduced.
Great as always. And order very fast, in less than 2 weeks.
Cool quality for 700 R
Second time purchase. Comfy & form fitting.
The first time I asked for them two years ago they didn't flash, I had another kind of fabric and they were a smaller S. These last ones I 've received carve something bigger and my hands are black. Still not transparent and I still like them. I hope with the washers he's getting ready.
Great. Very comfortable. Take its usual size
I really like these tights and I 've already bought them other times but this last time I 've been disappointed a lot. I bought the three pack and two tights are one type and the other pack, one is much blacker and finer and the other is like the ones I had bought the other times.