Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the prettiest,most comfortable workout outfit I have ever owned! I am super tall and 203lbs and ordered and XL and it fits like a glove! The pants are super long and the sleeves fit perfectly! I am in love with this outfit, will def order more!
The suit is super, the color as in the picture, up to SPB 10 days the parcel arrived! Advice!
The costume to Severodvinsk (Arkhangelsk Region) reached 15 days. Long did not dare to order it reading reviews... suit-class!!! There's nothing to complain about. On the Russian 44R. I ordered M, pulled strongly. Who likes more freely, then you can order L for 44R. On the growth of 164 came just, if the girls are higher, then the legends will be short .. the quality is at altitude!!! There is no thread anywhere, there is no smell, does not shine through, arrows do not creep. fairly dense material, perhaps for the gym will be hot... it looks cool, you can also for everyday life))) to the store thanks and good sales)))
Gorgeous kit. I'm delighted. Size in size. Wearing it immediately want to play sports. I'm very glad that I ordered it. Most likely I will order a dark color!!!!!!!!!!!!
This outfit looks great and came super quick! Definitely recommend this store!
The suit is super and for such a price. on the advice of the store took M on the chest 80, waist 67, hips 95. nothing is pressed and does not shine through when when at
Asked for leggings of size m, Top L. They did. Excellent quality. Color. I ordered Gray. Got to yanao in 12 days.
My wife love it. Great product.
Impression dual After I bought such black leggings with green, XL size realized that you need to take a little denser and ordered pink already size L. But they are too narrow, barely wet, I will lose weight under them.
Second set now and haven’t been let down gain well worth the money and Most gorgeous set I’ve ordered pink and blue are the ones I’ve got
Came in 11 days, the kit is very high quality, 200% satisfied
Very good material
Very beautiful suit, gentle color, the fabric to the body is pleasant, the top is slightly denser than the pants, slightly translucent the pants, the underwear needs to be selected in tone in tone In the bodice of the insert, the chest holds perfectly, the jacket pulls a little, but not critical. Delivery month.
The costume came in 2 weeks. The quality is good. a little did not guess with the size, the height of 172 and the weight of 55 kg ordered M, the leggings turned turned turned turned
The costume is very good, ordered the size M parameters 91/70/93, perfectly approached, came quickly enough for 2 weeks
Took just over a week to arrive in the UK really fast postage! Product as described. I’m a UK 6 on top and 10 on bottom and the medium fits really well. I’m 5’9 and the leggings are long enough for me :)
Wife liked it.
Stunning goods sit chic, not ashamed to walk into the hall. The material is dense, you can also work on the street, very beautiful. They came to look very small, I thought I would not get out, but they stretch very well, so they sit down cool. Top also holds everything well and rush very steep
very nice love it thanks stores for a lovely job