Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WORKOUT OUTFITTER (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of //workoutoutfitter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
true to size !
Soft and excellent
Все понравилось, немного Корректирует фигуры, рекомендую
In Russian 44R (og 95, OT 73) took L, perfectly suited, not too large, not small. It doesn't hang out. Fabric of good quality as for me for sports things. Thin, dry will be fast, pleasant to the body. It came in two weeks.
So-so the jacket took the size m on the chest 88, in the chest narrowly further to the hips expansion of the debial
me gustó, pedí una talla L, para una S europea y es perfecta
The quality of the material and tailoring is good. Shipping fast. Seller recommend.
Cool! Already ordered the second
Class. At OG 99 from 78 came the size of HL
The parcel came on time, the blouse is good, the size is in size))
Nice jacket. A little big, but not critical. On Xs took M
good t-shirt for sport and exercise
It's very attached to the body, I usually wear size M and it suits me well but attached to the body.
The goods came of good quality. Size 42-s. Matches. Not a little measure. There is a size in size
More mauve than on the listing photo. Good quality synthetic for sport, exactly what I was looking for. Perfect fit for my height, first time sportswear did fit me well! I like it. Recommend!
Thank you, very high quality breathable and pleasant fabric.
T-shirt in quality liked. In my 48 r-r it was possible to safely take L, but I reinsured, so landing is free, which is not bad either. The description says "seamless"-it's not. Seams are enough))), they are all flat Overlock, except for the side. Side seams are the most common. Therefore, it is not clear why the manufacturer indicates a T-shirt, as seamless. Also from the minuses-inneatly processed the junction on the neck, and this is very noticeable. Delivery was long (more than 2 months). But in general, this product and the store I recommend.
Synthetic fabric, but will go
VERY NICE HIGH QUALITY LOVE IT :)
Very nice. Perfect size
Igual que en la imagen, un poco grande
Well very cool
на свой 46 размер L норм, как я люблю , и не обтягивает и не свободный. на тренировке чувствовала себя в ней отлично. спасибо